Return Policy

If you are not completely satisfied with your purchase for any reason, you may return it to us for a full refund only. Please see below for more information on our return policy.

 

Returns

All returns must be postmarked within fourteen (14) days of the purchase date. All returned items must be in new and unused condition, with all original tags and labels attached.

 

Return Process

To return an item, place the item securely in its original packaging and include your proof of purchase, and mail your return to the following address:

Fair Roads
Stubbenkammerstrasse 4  
Berlin, 10437  
Germany  

 

Please note that we are unable to incur shipping fees that take place due to a return.

 

REFUNDS

After receiving your return and inspecting the condition of your item, we will process your return. Please allow at least 2-3 days from the receipt of your item to process your return. Refunds may take 1-2 billing cycles to appear on your credit card statement, depending on your credit card company.

 

EXCEPTIONS    

For defective or damaged products, please contact us at the customer service number below to arrange a refund or exchange. 

 

Please Note

     ●     Sale items are FINAL SALE and cannot be returned.     

 

QUESTIONS

If you have any questions concerning our return policy, please contact us at: 

hello@shopfairroads.com.